Terms Of Service

1. OVERVIEW

This website is operated by Memory Gleam. Throughout the site, the terms “we”, “us” and “our” refer to Emotion Keepsake. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein.

2. ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.

3. CUSTOMIZATION & USER-UPLOADED CONTENT

Our service involves the creation of personalized jewelry, including Photo Projection Necklaces, Photo Locket Bracelets, and Photo Ornaments.

  • User Responsibility: You are solely responsible for the images you upload. You represent and warrant that you own the rights to the photos or have obtained all necessary permissions to use them.
  • Prohibited Content: We reserve the right to refuse any order that contains imagery we deem offensive, infringing on intellectual property, or otherwise inappropriate (e.g., explicit violence or illegal content).
  • Image Quality: The quality of the final product is highly dependent on the quality of the uploaded photo. Emotion Keepsake is not responsible for poor results stemming from low-resolution, dark, or blurry source images.

4. ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

5. MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

6. PRODUCTS AND SERVICES

Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Refund Policy.

  • We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.
  • We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction.

7. INTELLECTUAL PROPERTY

All content included on this site, such as text, graphics, logos, images, and software, is the property of Emotion Keepsake and protected by international copyright laws. The "Emotion Keepsake" name and logo are trademarks of the company and may not be used in connection with any product or service that is not ours.

8. ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information in the Service is inaccurate at any time without prior notice.

9. LIMITATION OF LIABILITY

In no case shall Emotion Keepsake, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind, including, without limitation lost profits, lost revenue, or replacement costs, arising from your use of any of the service or any products procured using the service.

10. GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction in which Emotion Keepsake operates.

11. CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

12. CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at: Email: service@memorygleam.com